Waterpark Area Manager

Area Manager works with the Director of Aquatics to manage the day to day operations of the Aquatics Department. The Area Manager provides support in numerous areas of the operation of the Department which includes– Aquatics, Park Services, Transportation, associate hiring and training.

-Works Duty Manager shifts as assigned. During duty manager shifts has responsibility to oversee, coordinate, manage, and monitor the daily operation of the entire park. Helps identify potential problems and work to find solutions. Helps to resolve any guest conflicts during the operating day. Responds to and coordinates emergency action plan during any emergency in the park. Works with all departments when situations are not within the normal operating protocols and helps to coordinate the appropriate actions.

-Works Aquatics Duty Manager shifts as assigned. Oversees, coordinates, manages, and monitors the daily operation of the Aquatics, Park Services, First Aid, and Transportation departments. Lead, motivate, and support a large team within a demanding environment. Ensures proper staffing levels are met, ensures opening and closing procedures are being followed, and provides overall management oversight for the department. Helps resolve any guest conflicts during the operating day. Responds to and coordinates response during any emergency in the park. Reviews the daily paperwork and inspections to ensure compliance, creates work order items where necessary. Acts on related items from paperwork when needed.

-Contributes to a review of policies and procedures related to the Daily Operations. Contribute to the development of training protocols, revisions to documents, and general administration of the Department. Coordinates with Corporate instructions to ensure compliance with Standard Operating Guidelines. Coordinates with vendors on supplies needed for park operations, recommends products or services for use in the park. Oversees materials and inventory management. 

-coordinating the daily operations of the attractions and associates in the daily operations of the aquatics department. Daily supervision of the daily inspection process for the attractions, coordinating with Maintenance any items noted for repair/replacement. Working with the area supervisors in meeting the staffing plan for the attractions and verifying compliance with rules and regulations. Operating the attractions according to protocol, verifying that associates are working in the designated positions and following required job techniques. Coordinate the in-service training, including the course curriculum, and instructors to teach the class to ensure all aquatics associates are trained as required for Ellis and Associates compliance. Works to inspire and motivate all associates to perform at their best through positive encouragement and incentive initiatives.

-coordinating the training of all department associates, including the initial job training, developing and implementing departmental specific training and coordinating the specific training to the job.  Responsible to ensure all seasonal associates have completed all required training both new hire and ongoing throughout the season.

-coordinating the selection of the EMT for the position.  Daily management of the First Aid department, managing incidents that may occur in the park, and overseeing the treatment being performed on the guest/associates.  Works with Risk Management to ensure that the proper documentation is completed for the investigation and review.  Places orders for operating supplies to be used in the Department.  Coordinates with Human Resources to schedule and execute the pre-employment and random drug screening program for all associates.

-coordinating the daily operations of the Transportation system within the parks for both associates and guests.  Daily management of the bus system, interacting with the transportation department supervision, and ensuring that the system is operating to its fullest.  Monitoring to ensure the department is following all DOT regulations.

Qualifications:

• Must be at least 18 years of age.
• ILTP Lifeguard Instructor Required 
• 2-4 years of relevant experience
• 2-4 years of leadership experience 

Physical Requirements:

• Occasioanlly sitting, typing, standing, bending, stooping, climbing, twisting, walking on uneven ground,, kneeling, crouching, crawling, balanncing, reaching, hanling, pulling, shoveling, lifting up to 50 lbs.
• Frequently hering, communicating, walking, lifting up to 10 lbs
• Subject to both environmental conditions:  Activities occur inside and outside.
• Subject to extreme heat:  Temperatures above 100 degrees for periods of more than one hour.  Consideration should be given to the effect of other environmental conditions such as wind and humidity
• Subject to noise:  There is sufficient noise to cause worker to shout in order to be heard above the ambient noise level.
• Required to wear a respirator.