Workforce Management- Scheduler

$22.00 / hour

This is a vacant position.

Joining our Canada’s Wonderland team means you’ll provide exceptional service for our guests when they visit the park.

You’ll also…

• Work directly with park management from all divisions, as well as with department Supervisors to ensure that work schedules meet various business demands, as well as the needs of seasonal staff
• Responsible for scheduling duties within the FUNtime scheduling system (UKG), which includes managing and maintaining long-term schedules for various departments
• Collaborate with park management to generate and modify schedules to ensure coverage and optimal service levels
• Identify potential gaps in scheduled coverage and present recommendations to department management and recruitment
• Compile and manage information such as open shift reports, staffing details, headcount templates, and/or associate data
• Guide day-to-day operation of central scheduling office
• Field and resolve associate scheduling concerns
• Revise park schedules when required due to staffing changes, labour shortages, and other business interruptions
• Assist with working in park as needed in line level positions to ensure park is meeting the guest’s needs
• Other duties may be assigned

Canada’s Wonderland is home to over 300 acres of world class rides and attractions for the entire family, including a 20 acre water park. We are the ultimate destination for attractions, food, live shows, and events! We want YOU to join us in making people happy! As a member of our team, you’ll…

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories
• Interact with different people of all ages and backgrounds
• Gain skills, knowledge, and experience that will benefit in your future

• You!
• Candidates that have a Bachelor's Degree or equivalent experience is preferred 
• Minimum 1+ years of experience with scheduling compliance rules and regulations
• Previous Park experience is preferred
• Strong proficiency in Microsoft Excel
• Excellent organizational skills and ability to communicate clearly and persuasively both verbally and in writing
• Availability to work shifts including; evenings, on weekends, and holidays