Security Communications Supervisor

$19.00 / hour

This is a vacant position. Candidates must be a minimum age of 18 years.

Joining our Canada’s Wonderland team means you’ll commit to providinga safe and secure environment.

You’ll also…

• Oversee the daily operations of the communication/dispatch area
• Assist with hiring, training, coaching and performance management for Dispatch team
• Work alongside Dispatchers to receive and dispatch emergency calls by telephone and radio
• Respond to internal and external telephone calls
• Transfer information to the appropriate person in a courteous, professional, and timely manner
• Ensure appropriate and thorough documentation of multi-dispatch calls
• Assist with other duties as required

Some of our amazing perks and benefits:

• FREE Admission to Canada’s Wonderland and other parks!
• Earn promotional tickets for friends & family!
• 20% discount on Merchandise and at select Food locations; employee cafeteria with discounted food.
• FREE and/or discounted admission to many Ontario attractions.
• Work with a diverse team in a fun environment.
• Employee events with RIDES, GAMES, and FREE FOOD!

Canada’s Wonderland is home to over 300 acres of world class rides and attractions for the entire family, including a 20 acre water park. We are the ultimate destination for attractions, food, live shows, and events! We want YOU to join us in making people happy! As a member of our team, you’ll…

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories
• Interact with different people of all ages and backgrounds
• Gain skills, knowledge, and experience that will benefit in your future

• You!
• Candidates enrolled in or graduate of an Emergency Telecommunications or 911 Communications program or possess equivalent work experience
• Proven leadership skills with the ability to identify issues and problem solve effectively
• Excellent verbal and written communication skills
• Individuals that are highly organized, able to multi-task, and prioritize tasks efficiently
• Previous experience with multi-line phone systems is an asset
• Availability to work flexible hours, including late evenings and on weekends and holidays
• Able to wear personal protective equipment deemed necessary to perform this job safely (may include; gloves, mask and/or face shield, non-slip shoes etc.)