Dayshift Public Safety Dispatcher

ThePublic Safety Dispatcherserves as the central communication hub for park safety operations, responsible formonitoringcameras, dispatching personnel, coordinating responses, andmaintainingaccurateincident records to ensure a safe and secure environment for bothguests and employees.

• Monitorall utilized safety department systems, including but not limited to 24/7 CAD Software, DSS CCTV software, and other camera programs. 

• Dispatch all Safety, EMS, and Security units to incidents, alarms, and service calls efficiently and accurately

• Maintain clear radio and phone communication with officers in the field, park management, and outside emergency agencies

• Utilize CAD software to log incidents and activities that officers are dispatched to andmaintainaccuratenotes and comments

• Coordinateemergency responses,including medical incidents, evacuations, and severe weather notifications.

• Communicate important safety and operational information to park departments.

• Support thePublic Safety leadership teamwith administrative tasks and report preparation.

• Uphold confidentiality and adhere to company policies and procedures.

• High School Diploma or equivalent required

• Must be a minimum of 18 years of age

• Must be customer service oriented, friendly, and work with other departments

• Must be able to obtain a Texas Department of Public Safety License within30 daysof hire

Preferred Experience

• Prior experience inpublic safety, security,or emergency dispatch.

• Knowledge ofradio communication protocolsand emergency response procedures.

• Background inguest service or high-volume public venues.

• Training or certification inCPR, First Aid, or emergency communications.