Guest Service
Shakopee, Minnesota
Job Category: Admissions/Guest Services
Req ID 25754Overview:
Responsibilities:
Qualifications:
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WAGE: $18 / hour
Assist guests with their needs and questions, ensuring they have a fantastic and hassle-free visit.
Responsibilities:
- Assist guests with inquiries and provide information.
- Resolve guest issues and complaints promptly.
- Maintain a friendly and helpful demeanor.
- Coordinate with other departments to enhance guest experience.
- Keep guest service areas clean and organized.
Qualifications:
- Previous customer service experience
- Excellent communication and interpersonal abilities
- Ability to handle payment terminals and operate a point-of-sale system (training provided)
- Problem-solving skills and ability to handle guest complaints
- Attention to detail and accuracy
- Friendly and helpful demeanor
- Availability to work flexible hours, including weekends and holidays
