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Park Operations Internships

Sandusky, Ohio

Job Category: Internships/Co-Ops/Apprenticeships

Req ID 23806
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Overview:

Cedar Point's Internship Program Experience combines our business needs with college level internship requirements. As an intern, you will have the opportunity to grow and learn in the hospitality and amusement park tourism industry through hands-on exposure to day-to-day operational tasks within your assigned Division. You will be responsible for providing excellent guest service and utilizing leadership skills while collaborating on group projects to ensure a successful operation.

All interns must meet the following requirements: 

  • Work a minimum of 8 weeks between May 1 & August 31 (hours worked outside of this timeframe will not be counted towards the internship program)
  • Work Availability: Minimum of 4 days per week of FULL availability 
    • 2 of the 4 days must include either Friday/Saturday OR Saturday/Sunday
  • Scheduled to work a minimum average of 32 hours per week 
  • Complete the required Learning & Development

Responsibilities:
  • Ride Operations Auditing & Compliance Internship -

    Serves as an internal auditor for the Ride Operations team. Audits are performed covering operational procedures following International Ride Training standards, the Fast Lane program, Alternate Access Boarding Passes, and location cleanliness. This intern is also responsible for reviewing and filing of all department paperwork including certification checklists, opening and closing inspection forms, position logs, and fire extinguisher inspections. 

  • Ride Operations Training & Dvelopment Internship -

    Facilitates the Department Training program for all associates in Ride Operations. This intern teaches the Department Training and International Ride Operator Certification courses, as well as in-services throughout the season.

  • Ride Operations Guest Experience Internship-

    Monitors the experiences our guests have at our ride locations through guest surveys, line timing audits, cleanliness audits, cycle timing reports, and the Milestone Rider Program. Responsible for responding to all guest comments submitted online for Ride Operations and giving awards for associates who receive guest compliments! 

  • Admissions Internal Audit -

    Act as an internal auditor for the Admissions operation at Cedar Point, including Fast Lane, Season Pass, and Ticket Sales, product/sales analysis, time-motion studies of guest flow and efficiency, and other control functions. 

  • Guest Experience -

    This internship provides experience in our communications center, aiding guests in our Guest Services Office, leading VIP Tours of the park, including our exclusive Sunrise Thrills tour program, and being a Guest Experience Advocate for the park at our Courtesy Corps stands. Select Leadership positions available. 

  • Admissions - Training and Development -

    Immerse yourself in the operating functions of the Admissions, Guest Experience, Traffic, and Tolls Departments. This internship will facilitate the orientation and training of all department associates. These interns will also complete follow-up training for associates as needed throughout the summer. 

  • Admissions - Compliance -

    Ensures all related paperwork and forms including certification checklists, pre-opening/closing inspection forms, and daily operational reports are accurate, complete, consistent, logged, and correct.  Will also focus on workforce management and labor law compliance for the Admissions, Guest Experience, Traffic, and Tolls 


Qualifications:
  • Must be at least 18 years of age
  • Must be attending an accredited college or university within the United States
  • Ability to work nights, weekends, and holiday periods to meet business needs
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law
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