Retail, Games and Premium Attractions Manager
San Antonio, Texas
Job Category: Administration/Management
Req ID RETAI013452Retail, Games and Premium Attractions Manager
Job Type: Full- Time
Pay Rate: TBD
Category: Administration/ Management
Location: Six Flags Fiesta Texas in San Antonio, Texas
WHAT WE PROVIDE:
This is a Full-Time position at Six Flags Fiesta Texas, in San Antonio, TX. It features a competitive salary with a generous benefits package which includes Medical, Dental, Vision, Extended Paid Time Off (Vacation, Bereavement, and Jury Duty), Bonus potential, 401k with company matching, free admission to all Six Flags parks, discounted tickets for family and friends, and exclusive employee discounts on food and merchandise. Plus best of all, you’ll be part of a fun and friendly work environment with opportunities for growth!
WHAT YOU WILL DO:
As the Retail, Games & Premium Attractions Manager, you'll oversee daily operations, set strategic goals for revenue growth, ensure safety standards, elevate guest experiences, and foster team engagement in alignment with Six Flags' values. You’ll lead retail strategy, uphold integrity and professionalism, and make data-driven, timely decisions to enhance park performance.
HOW YOU WILL DO IT:
Lead Teams & Drive Success: Oversee Area Managers, manage budgets up to $30M, and coach direct reports to boost productivity and morale. Embrace and communicate change, adapting to new ideas and opportunities.
Execute Key Competencies: Implement and maintain consistent retail standards, including brand execution, safety, budgeting, inventory, cash control, loss prevention, guest experience, service speed, staffing, and team development.
Collaborate with Corporate Partners: Work with Retail support teams, Product Developers, and Planners to optimize product flow, stock levels, and strategies for sales growth and stock loss reduction.
Inspire Retail Creativity: Design and execute visual merchandising plans to create unique shopping environments with enticing store displays.
Drive Business Metrics: Monitor key performance metrics like Sales, Per Cap, ADT, and Controllable Expenses, leveraging insights to adjust plans and forecasts based on market trends and guest feedback.
Promote Safety Culture: Ensure all team members adhere to safety protocols, regulatory compliance, and a park-wide commitment to a secure environment.
Handle Guest Concerns: Respond to guest inquiries, concerns, and complaints promptly, maintaining high standards of guest service. Participate in the Manager on Duty rotation.
Financial & Operational Oversight: Manage revenue, games, photo services, VIP services, and extra-charge attractions, meeting goals autonomously and reporting updates to Senior Leadership.
WHAT YOU WILL NEED:
- Preferred bachelor’s degree in a related field, minimum associate degree
- 4+ years of relevant experience or equivalent combination of education and experience
- Strong written, verbal, and presentation skills
- Proficiency with Microsoft Office
- Financial process expertise with revenue-driving ability
- Ability to manage performance, drive change, build talent, and maintain agility
OTHER NOTES:
- Ability to travel up to 5%
- Reports to Park Revenue Director
- All other duties assigned or necessary to support the park as a whole.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is a Drug Free Equal Opportunity Employer.
Interested Candidates should apply online at:Jobs.sixflags.com
Park Location: San Antonio, TX - Six Flags Fiesta Texas
Factors | Substantiating Data |
| Education | Preferred bachelor’s degree in a related field; minimum associate degree. |
| Experience | 4+ years of relevant experience or an equivalent combination of education and experience. |
| Complexity of Duties | Responsible for multi-departmental oversight, strategic planning, and direct supervision of Area Managers and team members, requiring strong organizational and problem-solving skills. |
| Supervision | Must be able to effectively and independently complete tasks, while directly supervising Area Managers and overseeing a large team. Reports to Park Revenue Director. |
| Errors/Safety | Must maintain high attention to detail to ensure guest safety, regulatory compliance, and operational integrity across Retail, Games, and Premium Attractions. |
| Contact with Others | Frequent interaction with team members, guests, corporate partners, and vendors to achieve business and guest experience goals. |
| Confidential Data | Handles sensitive financial, personnel, and guest-related information that must be managed with integrity and discretion. |
| Visual and Mental Demand | Requires normal visual and strong attention to detail, mental focus, and situational awareness, especially in fast-paced environments and when making data-driven decisions to enhance park revenue. |
| Physical Demand | Requires regular physical activity, including walking throughout the park, standing for extended periods, and lifting and carrying up to 25 pounds. Must move between various indoor and outdoor locations in all weather conditions. |
| Working Conditions | Works both indoors and outdoors in varied weather conditions; may require work during weekends, holidays, and extended hours based on park operating schedule. |
