Premium Services Supervisor
San Antonio, Texas
Job Category: Merchandise/Retail
Req ID 29437Premium ServicesSupervisor
Job Type:Seasonal
Pay Rate:$16/hr.
Category:In-Park Revenue
Location:Six Flags Fiesta Texas in San Antonio, Texas
WHAT WE PROVIDE:
This is a seasonal leadership position atSix Flags Fiesta TexasinSan Antonio, TX. This role offerscompetitive pay starting at $16/hourand comes with exciting perks, including: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, 25% discount off merchandise for all employees, flexible scheduling and daily and weekly pay available.
Responsibilities:
The Premium Services Supervisor is responsible for leading a team of attendants to provide outstanding guest experiences. This role ensures seamless operations for VIP Guided Tours, the VIP Lounge, Waterpark Cabanas, Mobility Rentals, and Flash Pass Services. You will train and oversee team members, maintain service standards, and ensure an elevated experience for all premium guests.
Qualifications:
- Lead and coach team membersto deliver outstanding service in all Premium Services areas.
- Oversee VIP Tours, ensuring guests receive an engaging, informative, and high-quality experience.
- Manage the VIP Loungeby supervising hosts and ensuring top-tier service.
- Oversee Cabana Rentals, ensuring cleanliness, policy adherence, and exceptional guest service.
- Monitor Mobility Rentals, ensuring guests receive proper instructions and equipment is maintained.
- Assist with Retail Sales, including POS operations and upselling premium services.
- Maintain cleanliness and efficiencyin all Premium Services areas.
- Resolve guest concernsin a timely, professional manner.
- Ensure compliancewith park policies, safety regulations, and guest service standards.
