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Human Resources Coordinator (Team Service Office)

San Antonio, Texas

Job Category: Human Resources

Req ID 34441
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Overview:

Human Resources Associate (Team Services Office)

Job Type: Seasonal 
Pay Rate: $14/hr. 
Category: Administrative 
Location: Six Flags Fiesta Texas in San Antonio, Texas

WHAT WE PROVIDE:

This is an entry level seasonal position at Six Flags Fiesta Texas, in San Antonio, TX.  It features a competitive hourly rate of $14 with perks such as:  Free entryto any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, discounts on merchandise for all employees, flexible scheduling and dailypay available through Dayforce Wallet.


Responsibilities:

Do you thrive in a fast-paced environment where helping people is the top priority? As a key member of the Team Service Office (TSO), you’ll be at the heart of creating a positive work experience for every team member in the park. From resolving day-to-day concerns to celebrating outstanding team performance, your role is all about supporting our people and fostering a welcoming, respectful, and fun work culture. You’ll be the go-to person for answering questions, solving issues, and helping team members feel heard and valued. You’ll support core HR functions, help maintain organization across multiple platforms, and contribute to a safe, smooth, and enjoyable working environment for everyone.

HOW YOU WILL DO IT: 

  • Provide hands-on support by resolving employee questions, concerns, and issues with care and professionalism
  • Utilize HR systems such as  ARS, DayForce , and UKG  to manage team member information accurately and efficiently
  • Be the first friendly voice when answering calls, offering courteous and prompt assistance
  • Track and counsel team members on attendance, punctuality, and company policies
  • Lead the way in celebrating team success through the Team Six Reward Program
  • Be a role model by enforcing  Grooming, Guest First, and Safety Standards
  • Assist in other HR areas like Employment & Recruiting, Administration, and Wardrobe 
  • Keep employee files up to date and organized through electronic filing
  • Maintain a clean and welcoming Team Service Office environment
  • Take on other tasks as needed to help support the team and park operations 

Qualifications:
  • Must be 18 years of age or older
  • Must have weekend availability
  • Comfortable working a flexible schedule including late nights, weekends, and holidays
  • Enthusiastic, friendly, and passionate about helping others
  • Strong  problem-solving, communication, and leadership skills
  • Self-starter who manages time well and follows up consistently
  • Willingness to learn HR procedures and systems quickly
  • Ability to coach and engage with team members of all ages

OTHER NOTES:

  • Reports to the TSO Supervisor
  • All other duties assigned or necessary to support the park as a whole
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