Hotel Housekeeping Supervisor

 What's In It For You?

• Free tickets for your family & friends
• Comprehensive benefits package including medical, dental, vision, and 401k, Employee Stock Purchase Plan
• Generous paid time off (Vacation, Sick Time, Holidays, Bereavement and Jury Duty)
• Bonus eligible
• Food & Retail discounts
• Exclusive employee parties and events for you and your family
• Reciprocal admission ticket program with area theme parks
• Pay Rate: $17.00-$18.00/hr

Key Duties and Responsibilities:

• Coordinates work activities among departments
• Inventories stock to ensure adequate supplies
• Evaluates records to forecast department personnel requirements
• Makes recommendations to improve service and ensure more efficient operation
• Increase revenue and control labor and other costs
• Attend and participate in weekly departmental staff meetings
• Establish standards for personnel performance and guest service
• Investigates complaints regarding housekeeping service and equipment, and takes corrective action
• Daily report processing of Housekeeping location Sheets
• Perform other duties as requested by management

General Duties and Responsibilities:

• Inspects all vacant rooms
• Reports to the Housekeeping Manager of any damages or maintenance work on a timely basis
• Oversees the Housekeeping and Laundry staff  to ensure cleanliness and timeliness of cleaning guest rooms
• Update room status to manager periodically throughout the day
• Pickup lost and found items in rooms and gives to the Housekeeping office to be logged in to Opera.
• Perform any Housekeeping or Laundry duties as needed

• Resolve guest concerns quickly, professionally, and effectively

Organizational Relationships:

• Reports to: Executive Housekeeper     

Skills and Qualifications:

• High School diploma or equivalent
• Up to 6 months experience in Housekeeping department or related field
• Supervisory experience not required, but preferred
• Exceptional work ethic, attendance and attention to detail
• Must have the ability to repeatedly bend/stoop, squat, kneel, climb stairs, pushing/pulling and reach above shoulder level
• Must be able to carry and lift up to 35 lbs
• Must be able to work nights, weekends, holidays, and other shifts as necessary
• Valid Driver’s License and a clear driving record.