Seasonal IT Associate

$15.75 / hour

18+ earns $15.75 / hour, must be 18 or older.

This position is for a Seasonal IT Associate. As an IT associate, you will assist with managing the day-to-day operations of the I.T. Department and provide PC, help desk and server support. This role offers great experience, awesome incentives, and a schedule that is right for you.

You’ll also…

• Under minimal direction, monitors Service Desk communication channels.
• Responds and records service requests and incidents in the ticketing System.
• Updates tickets with appropriate information throughout the ticket lifecycle.
• Under minimal direction, installs, supports, and upgrades computers, POS workstaions, and associated  peripherals and software.
• May create software installation packages or images.
• With minimal direction, troubleshoots and resolves routine to somewhat complex level one/two hardware, software, and network issues.
• Escalates complex and/or high priority issues to the appropriate support groups for resolution.  
• Assist senior park and corporate IT staff as needed and directed.
• Can complete assgned task with minimal direction.  
• Provides user systems access. Ensures appropriate approval is provided and documented.  
• May lead service desk related projects.
• Acts as a technical liaison between IT and  guests and other associates.
• Always acts in a professional and respectful manner.

Some of our amazing perks and benefits:

• FREE admission and parking to Michigan’s Adventure and our other properties!
• FREE tickets for friends and family!
• 25% discounts on Food and 20% discounts on Merchandise!
• Employee only RIDE nights and FREE FOOD events!
• Make Lifelong FRIENDS!

Come join our world class team at Michigan’s Adventure! At Michigan’s Adventure and Wildwater Adventure you will find over 60 rides, slides, and attractions, including seven roller coasters and we want you to join us in being a part of our best day guest experience. As a member of our team, you will…

• Make guests happy by ensuring they have the best day possible and helping them build lifelong memories.
• Interact and work with people of all ages and backgrounds.
• Gain skills

• A genuine interest in making people feel welcome using your smile and positive nature.
• Excited to be a part of something you believe in, providing fun while having fun at work.
• Openness to learn, grow and develop skills.
• Available weekdays, weekends, evenings, and holidays.
• YOU!