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Housing Operations Supervisor

Mason, Ohio

Job Category: Human Resources

Req ID 27720
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Overview:

As aHousing Operations Supervisor, you will be responsible for the day-to-day operations of Kings Island’s associate housing facilities. This role ensures a safe, clean, and welcoming living environment for our seasonal associates. You will supervise housing staff, coordinate maintenance and housekeeping, and foster a positive community experience.


Responsibilities:
  • Oversee daily operations of associate housing, including check-ins, check-outs, room inspections, and incident response.
  • Supervise and schedule housing team members, including front desk, housekeeping, and maintenance support.
  • Ensure compliance with safety, cleanliness, and housing policies.
  • Serve as a liaison between residents and park leadership to address concerns and enhance the housing experience.
  • Coordinate with Facilities and Security teams to maintain a safe and functional living environment.
  • Plan and support community-building activities and housing events.
  • Maintain accurate records of occupancy, maintenance requests, and incident reports.

Qualifications:
  • High school diploma or equivalent required; college degree in Hospitality, Property Management, or related field preferred.
  • 1–2 years of supervisory experience in housing, hospitality, or property management.
  • Strong interpersonal and communication skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Comfortable working in a fast-paced, team-oriented environment.
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