Rides Unit Leadership Internship
Gurnee, Illinois
Job Category: Ride Operations
Req ID 30823Overview:
Responsibilities:
Qualifications:
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A Rides Unit Supervisor Intern is a position in which you will gain valuable leadership skills. You will be leading and working alongside a ride crew and assisting with department incentives and events throughout the season.
Responsibilities:
- Attend required Human Resources Discovery, Rides Department training, and specific ride training.
- Adhere to Six Flags Standards of Appearance and Attendance policy as stated in the Six Flags Handbook.
- Provide courteous greetings and answer any Guest questions. Respond to and resolve Guest comments whenever possible.
- Ensure Guest safety and satisfaction during their visit.
- Enforce all rider restrictions including monitoring and measuring for height requirements.
- Assist with pairing up of single riders and proper grouping techniques to ensure greater capacity.
- Maintain and update the Daily Operations Report and take hourly throughput readings.
- Respond to any emergency situation in the area and maintain control until a Section Supervisor arrives.
- Monitor and enforce Park line jumping and smoking policies.
- Clean ride units and ride areas as needed, including Guest illnesses.
- Assist with downtime situations and evacuation, if ride cannot be restarted.
- Facilitate Fast Lane program and work the position at participating rides.
- Be able to communicate proper hand signals as called for during ride operation.
- Watch ride and waiting Guests during the ride cycle.
- Physically check restraints and manually open when necessary.
- Assist Guests as they exit the ride.
- Stand at the control panel of the ride and operate the ride by pressing appropriate buttons, visually monitoring panel for flashing lights/solid lights, and be prepared to stop the ride during critical situations.
- Give announcements via a public address system when necessary.
- Operate the secondary control panel and visually monitor ride during operation and be prepared to stop the ride during critical situations.
- Complete ride certification tests, corrected to 100% proficiency.
- Assist with Leadership Training Programs.
- Perform daily ride area inspections and complete all paperwork.
- Assign daily position and break rotations.
- Counsel and correct Team Members as necessary.
- Serve as liaison between Team Members and Supervisors.
- Hold crew and safety meetings.
- Complete Witness Statements as needed.
- Perform test rides to ensure continued safety before operation.
- Report immediately any unsafe acts to the Supervisor.
- Train and certify Team Members as needed.
- Shadow Rides Section Supervisor, Rides Duty Manager, and two additional departments
- Assist with department event planning and execution.
- Successfully complete the International Ride Operator Certification (iROC) course through General Rides Training.
- Obtain certification for Attendant and Operator positions on all rides within assigned unit.
- Successfully complete and pass the Rides Leadership Training Program which includes becoming a certified iROC Trainer.
- May be asked to assist in the Ride Information Center
- Become General certified in the Supplemental Restraint Harness program.
Qualifications:
- Minimum Age:18
- Must be able to work all shifts including nights, weekends, and holidays where at least 50% of an individual’s availability must include closing shifts.
- Must possess above average communication skills.
- Must react well in stressful and emergency situations.
- Able to work efficiently in a fast-paced environment.
- Able to communicate effectively in the English language, including the ability to read, speak and understand the English language.
- Must be able to stand/walk for up to 5 hours at a time and as many as 16 hours a day.
- Must be able to walk up to 5 miles per day over various surfaces.
- May be exposed to: heights, spinning objects or moving water.
- Must be willing to work outdoors in various weather conditions
- Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
- Must have strong teamwork skills and the ability to work with others