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Security Shift Supervisor

Glendale, Arizona

Job Category: Security & Loss Prevention

Req ID 29760
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Overview:

This is apart-time/seasonalposition at Six Flags Hurricane Harbor in Phoenix, AZ. The position offers a competitive hourly rate of $22/hrwith benefits including:

  • Free entry to any Six Flags Park for all employees with each visit
  • Additionalcomplimentary tickets for friends and family
  • Flexible scheduling options
  • Daily and weekly pay available

Responsibilities:

The Security Department is looking for a dedicated, reliable, and experienced individual to join the team as a Security Shift Supervisor. You will oversee daily security operations, ensuring the safety and security of guests, employees, and park property. You will lead and manage a team of security personnel tomaintaina secure environment throughout the park.

  • Supervise and direct security personnel during your shift, ensuring all duties are performed effectively and efficiently
  • Enforce the rules and policies ofHurricane Harbor Phoenix, Six Flags Entertainment, State Laws, County and City Ordinances.
  • Demonstrate and continually train the Cornerstones of Safety, Service, and Cleanliness and the Core Values of Integrity, Courtesy, and Inclusiveness to each Guest and Ambassador.
  • Respond to emergencies promptly, evaluate the nature and severity of the situation, andactaccordingly, including calling forassistanceand interacting with local law enforcement and other EMS services if necessary.
  • Perform routine patrols throughout the park tomonitorsafety and security
  • Respond to emergencies, including medical incidents, security threats, and guest disturbances
  • Oversee the monitoring and operation of surveillance systems, including CCTV, alarms, and radio communications
  • Ensure the security team is properly equipped, trained, and following procedures
  • Document incidents, accidents, and other activities accurately in daily logs
  • Assembles evidence andassistsin the questioning of suspects.
  • Coordinates with Public SafetyManagementarrests and ejections made on his or her shift.
  • Provide training and guidance to new security team members
  • Conduct drills and review security policies regularly
  • Handle guest interactions and resolve conflicts in a professional manner
  • Collaborate with management to improve safety measures and operations
  • Provide oversight and subject matterexpertiseon assigned area of responsibility (i.e., training, records management, patrol operations, vehicle operations, emergency preparedness, guest screening

Qualifications:
  • Must be at least 21 years of age
  • 2 years Public Safety experience or background
  • High School or GED isa must
  • Strong leadership, communication, and problem-solving skills
  • Possess the ability to handle confidential information without divulging contents to peers and coworkers
  • AZDPS Security Guard License (preferred) 
  • Ability to remain calm and composed under pressure
  • Able to handle confidential information responsibly
  • Excellent customer service and interpersonal skills
  • Able to work flexible/rotating shifts, including nights, weekends, and holidays
  • Must be able to stand and walk for extended periods of time
  • Ability to pass background check and drug screening
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