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Manager, Employee Relations & Compliance

Charlotte, North Carolina

Job Category: Human Resources

Req ID 27756
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Overview:

The Manager of Employee Relations & Compliance is a strategic, high-impact role responsible for managing complex employee relations cases and overseeing critical compliance initiatives. This role acts as a trusted advisor within the HR organization, resolving escalated issues that require advanced judgment and professional maturity. Operating independently, the Senior Manager ensures consistency, fairness, and regulatory alignment across employee relations practices, supporting both HR leadership and frontline ER team members.


Responsibilities:
  • Lead and resolve elevated employee relations cases involving sensitive or high-risk matters
  • Serve as a primary escalation point for ER Managers, providing expert guidance and resolution strategies
  • Partner closely with the VP of HR to triage and manage high-priority issues
  • Ensure organizational compliance with applicable labor laws, HR policies, and regulatory standards (e.g., FMLA, ADA, Title VII, EEOC)
  • Identify potential compliance risks and develop proactive mitigation strategies
  • Develop and maintain documentation standards for ER investigations and compliance reporting
  • Collaborate cross-functionally with Legal, Ethics, and Risk teams on investigations and audits
  • Deliver training and coaching to HR and management teams on ER and compliance topics
  • Monitor legislative and regulatory developments, interpreting their impact on company policies
  • Provide input on policy revisions to maintain legal and ethical integrity

Qualifications:
  • Bachelor’s degree required; Master’s degree or JD preferred
  • 8+ years in Human Resources with direct experience in employee relations and compliance
  • Strong understanding of employment law and regulatory frameworks
  • Exceptional judgment, confidentiality, and interpersonal skills
  • Proven ability to manage conflict and resolve sensitive issues with professionalism
  • Experience influencing stakeholders at all organizational levels
  • Ability to thrive in an independent, non-supervisory senior role

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