Director, Public Safety

The Director, Public Safety oversees the entire Security Operation, Loss Prevention, Communication Center, Emergency preparedness, including Knott's Berry Farm, Soak City, Knott's Hotel security teams, Station K, and PCO teams while ensuring the safety and security of Park guests, associates, and all Company property.

Salary details: $103,200 - $137,600/yr. based on experience 

• Ensure company and staff follow all appropriate public agency requirements, compliance guidelines and State Penal Code laws, including permits, notification procedures, accident investigations and inspections.
• Provides direction and guidance to all direct reports. Managers' performance issues, address disciplinary situations, promote associate recognition and appreciation programs. Provides significant input into promotion, demotion, and termination decisions. Ensure staff follow proper company training requirements and that department training material is up to date.
• Oversee development and implementation of established safety, security, and loss prevention policies and protocols through appropriate department managers; provide direction to internal staff and park associates regarding Safety and Security awareness, training and programs. 
• Work collaboratively with governmental and regulatory agencies such as the Buena Park PD, OCFA, City of Buena Park, Count of Orange and State of California agencies to ensure the safety of our guests and associates and compliance with regulatory requirements. 
• Prepare and administer annual division operating budget; make overall adjustments (labor, ODC, OCG) throughout the year to meet division specific goals. 
• Address guest comments that come in through email, letters and the company Voice of the Customer (VOC) program and follows up with associates. 

Education:

Bachelor’s degree, field of study- Criminal Justice, Public Admin

Work Experience

10+yrs

• • • Successful history of increasingly responsible leadership roles; preferrable Security & Safety roles.
    • Knowledge of State and local laws and OSHA, Workers' Compensation, criminal codes and powers to arrest.
    • Ability to work in a fast-paced, rapidly changing environment.
    • Ability to work with a schedule that includes working late-evening shifts, weekends, and holidays.
    • Responsible for directing leaders with functional area responsibilities and to undertake the following employment actions: hiring, termination, corrective action and performance reviews.
    • Handles broad-based complex information across departments with company-wide impact. Presents to diverse audiences. Coaches and mentors.
    • Broad and comprehensive knowledge of theories, concepts and practices with ability to use in complex, difficult and/or unprecedented situations.
    • Regular contact with others both inside and outside the company. Results have significant broad implications for the management and operations of a major department or multiple departments.
    • Decisions have major implications on the management and operations of an area within a department. Job may contribute to important strategy, operational and business decisions that affect the department.
    • Problems are highly varied, complex and often non-recurring, requiring novel and creative approaches to resolution. New concepts and approaches may have to be developed.
    • Has full responsibility for planning, monitoring and managing budgets for multiple departments or single location.
    • Yes, specific physical and / or environmental demands are an essential part of the job. 

Minimum Age

At Least 21 Years of Age

License, Certifications. Or Other:
Driver's License
Law Enforcement Academy OPOT