Sales Support Assistant - up to $16/hr.

Job Summary: This role is responsible for supporting group sales operations through efficient administrative, contracting, order processing, and billing assistance. You will collaborate with the Sales Support Area Manager and Event Execution Supervisor to ensure seamless coordination and top-tier client service.

Essential Duties and Responsibilities

• Manage sales contracts, ensuring timely execution, signatures, compliance, and storage. Initiate all appropriate post-contract activities. 
• Accurately process sales and event initial orders and manage any updates. This includes but is not limited to order entry into ticketing platforms, affiliate and eTicket distribution and fulfillment options, and any/all ticket returns.   
• Partner with event teams for successful event execution handoff. 
• Works closely with Accounts Receivable and Accounts Payable teams to check client billing, manage client communication, assist with accounts receivable or delinquent payment collections, and maintain accurate financial records. 
• Collaborate with corporate/regional leadership on product setup, pricing adjustments, and compliance.
• Ensures aspects for product and pricing workflows maintain compliancy standards as provided by Internal Audit division.  

Skills and Qualifications 

• Minimum age of 16. 
• Proficiency in Microsoft Office Suite and familiarity with Windows. 
• Experience with Salesforce CRM and related software. 
• Strong problem-solving, time management, and attention to detail. 
• Excellent written and verbal communication skills. 
• Customer service experience via phone and email. 
• Friendly, outgoing personality. 
• Open availability to work flexible shifts on days, nights, weekends, and holidays

Other Functions: All other duties assigned or necessary to support the company.  While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.