SUP, Water Operations (Aquatics)
Arlington, Texas
Job Category: Aquatics/Lifeguards
Req ID SUPWA013424Essential Duties and Responsibilities:
- Monitors the day-to-day operation of the operational departments; ensuring departmental and park goals are achieved.
- Provides supervision, training, development, and evaluation for seasonal leadership and teams.
- Ensures teams are proactively Guest Friendly and that Guest first standards and followed and enforced.
- Handles Guest concerns and responds to Guest comments.
- Ensures that all park areas, including to but not limited to: restrooms, flower beds, designated smoking areas, and patios maintain a standard of excellence for cleanliness throughout the season.
- Motivates teams to provide fast service striving to consistently achieve each ride's hourly offered throughput.
- Ensures compliance with all safety standards.
- Ensures all training requirements and testing procedures are adhered as set forth by Six Flags policies and procedures.
- Maintains and updates ride standard operating procedures and training materials.
- Works closely with Maintenance to ensure the park is ready for park opening, minimize ride downtime, and maximize safety and rider throughput on all rides.
- Assists with budget preparation, monitoring, and forecasting.
- Serves as Department Duty Manager and Park Duty Manager.
- Assigned to another department within the Operations Division during the Water Park off-season to provide support to Six Flags Over Texas during Fright Fest and Holiday in the Park.
- Performs other tasks and duties as assigned.
The Ideal Candidate Must Possess:
- Minimum of two years supervisory experience in a water park or aquatics facility.
- Excellent administrative skills, including organization, budget control, and time management skills.
- Strong communication skills, computer proficiency, creative thinker, problem solver.
- Ability to handle multiple situations simultaneously and meet deadlines in an efficient manner.
- Excellent motivational, leadership, and team-building skills.
- Must be a certified Ellis & Associates Lifeguard Instructor.
- Ability to stand for extended periods of time, walk the park as needed, and work outside in varying weather conditions.
- Valid driver's license and good driving record.
- High school diploma required, and some college preferred.
Reports to:
Operations Manager