Specialist Small Group Demand
Arlington, Texas
Job Category: Group Sales
Req ID SPECI014165The Small Group Demand team works to build and fulfill Group Sales orders as a part of a Shared Services team. Position responsible for handling a high volume of inquiries regarding Group Sale programs, reservations, and order placement. This position helps facilitate a high volume of key accounts to drive overall growth of the True Group product channel.
Take small group and youth reservations.
Provide accurate product and program information including suggestive upsell of additional products as appropriate.
Oversee fulfillment of orders, both digitally and physically.
Maintain a high level of accuracy for information given and data entry for reservations and orders.
Correspond and maintain excellent communication practices between our external and internal stakeholders.
Review all internal memos to maintain a high level of knowledge for assigned group sales products, client events, and other general park and marketing information.
Participate in outbound cold calls and customer research for customer and event prospecting.
Other duties may be assigned.
