Public Safety Manager

Job Status/Type: Full-time, year-round

Position Level: Mid-Level

Shift/Schedule Requirements: Ability to work various shifts and days including nights,weekendsand holiday periods to meet business needs.

Manages and coordinates all activitiesrelatedto the physical security and protection of associates and guests.Developsandimplementspark safety policies and procedures.Ensuresdelivery of superiorguest service by allPublic Safetydepartment associates.

Benefits:

• 3 weeks paid vacation 

• 6 sick days, 11 paid holidays(prorated first year)

• Can earn up to25 daysbased on years of service

• Several medical coverage options to fit your needs best

• 401K match

• FREE entry to ALL our parks and water parks!

Perks:

• Complimentary tickets for friends and family

• Discounts on food and park merchandise

• Full-time employee events and gatherings

• Manage the operation of all Public Safety Departments – Security, Loss Prevention, First Aid, Parking Lot, and Risk Management.Develops theSafety andSecurity Departmentsexpense and labor budgets; ensures compliance by monitoring department expenses and seasonal labor levels and takes corrective action whenappropriate.

• Conductaccident investigations todeterminethe root cause of guest and employee incidents. Routinely inspect all areas for hazards and othersecurity relatedrisks.

• Handle all litigation claims: reporting,investigatingandmaintainingfiles on potential claims, active claims, and lawsuits against thePark. Be the Park liaison with attorneys and insurance companies. Serve ascorporatedesigneein litigation cases and testify on behalf of the company.

• Coordinates andparticipatesin the recruiting, interviewing, andselectionof employees for the park'sPublic SafetyDepartment through on-site interviewing and through off-site school visits and job fairs. Manages the development,preparationand implementation of effective training programs for these staff members to ensure the highest levels of safety, service, courtesy,cleanlinessand integrity.Overseesthe scheduling and supervision of these employees. Coaches, counsels and, when necessary,disciplinesemployees.

• Responds to calls involving guest or employee illnesses and accidents; investigates andassistsin providing emergency medical treatment as directed byparkSafety employees. Completes reports on all incidents.

• Interpret,implementand update the Safety Compliance Manual, Emergency Response Manual, First Aid Standard Operating Procedures, First Aid Patient Care Protocols and support Corporate Safety and Health Standards.

• Develops and,withDirector's approval, oversees the implementation of a plan for the park's security program that will ensure employee and guest safety as well as their compliance with all federal, state, and local laws and ordinances.

• Meet and review Emergency Response Procedures with local, county, state and federal agencies on a periodic basis.

• Develop trainingprogramfor Parkleadershipand Public Safety employees.Coordinate scaled emergency response simulations in conjunction with local, county, state, and federal agencies.

• Adheres to and enforces allSix Flags EntertainmentCorproationand specific Dorney Park & Wildwater Kingdom policies and procedures, including safety, attendance, and EEO policies, anddemonstratesa commitment to customer service in all aspects of employment.

• Other duties may be assigned.

• Ability to travel by plane and/or car to attend out-of-state or off-site training/court sessions.

• The mental and emotional capability to make sound decisions quickly during potentially life-threatening situations in the event of a park emergency.

• Interpersonal skills necessary to effectively communicate with senior management, seasonal employees, and guests toaccomplishgoals and resolve problems.

• Demonstrated leadership abilities with a team-oriented approach.

• Excellent written and verbal communication skills.

• OSHA 30 certificationrequired.

• The ability to effectively communicate with the highly agitated and emotionally unstable person(s) during intense situations to solve problems andaccomplishgoals.

• Mustpossessstrong organizational skills and be able to multitaskunderhigh-pressure emergencies.

• Basic analytical skills necessary to organizeworkloadtoestablishpriorities.

• Writing skills to accurately explain or describe any accident or situation. Spelling, punctuation, and grammar must be correct.

• Must have the ability to stand, walk, crouch, bend, stoop, kneel andlift upto fifty pounds occasionally

• Musthave a valid driver’s license.

• Ability to work nights, weekends, and holiday periods to meet business needs.