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Sales Coordinator

Vaughan, Ontario

Job Category: Group Sales

Req ID 31803
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Overview:

$23.00 / hour

This is a vacant position. 

Join our Group Sales team as a Seasonal Sales Coordinator, where you’ll help bring unforgettable group experiences to life. In this role, you'll support group sales programs, coordinate on-site logistics for group and sponsorship events, and assist with ticketing and guest service needs. From pre-event planning to on-site coordination and post-visit follow-up, you’ll play a key role in ensuring group clients and partners enjoy seamless, high-quality service during their time at the park.

You’ll also…

  • Provides support to Youth Sales, Corporate Sales, Event Execution to ensure all groups are
    appropriately serviced pre-, during- and post- event or visit including receiving tickets, navigating
    event changes/needs, accurate invoicing, post event surveys/recaps are sent.
  • Act as single point of contact for internal and external park specific operational stakeholders on
    group and sponsorship business.
  • Answer incoming sales and service calls as needed. Provide accurate product and program
    information including suggestive upsell of additional products as appropriate. Maintain a high level
    of accuracy for information given.
  • Review all internal memos and park planners to inform park operational teams with accurate
    information for all group sales products, client events, sponsorship activation and other general
    park and marketing programs.
  • Resolve any group sales guest concerns by providing superior guest service
  • May assist with executing corporate catered and youth group programming events as needed.
  • Assists with training and management of sales assistants in event execution or sales support at
    each location.

Some of our amazing perks and benefits:

  • FREE Admission to Canada’s Wonderland and other parks!
  • Earn promotional tickets for friends & family!
  • 20% discount on Merchandise and at select Food locations; employee cafeteria with discounted food.
  • FREE and/or discounted admission to many Ontario attractions.
  • Work with a diverse team in a fun environment.
  • Employee events with RIDES, GAMES, and FREE FOOD!


Responsibilities:

Canada’s Wonderland is home to over 300 acres of world class rides and attractions for the entire family, including a 20 acre water park. We are the ultimate destination for attractions, food, live shows, and events! We want YOU to join us in making people happy! As a member of our team, you’ll…

  • Make our guests happy by delivering amazing experiences and helping them create lifelong memories
  • Interact with different people of all ages and backgrounds
  • Gain skills, knowledge, and experience that will benefit in your future

Qualifications:
  • High School Diploma or equivalent; experience in sales and/or experience supervising associates.
  • Initiate and maintain the company’s reputation and dedication to safety, service, courtesy, cleanliness, and integrity.
  • Work collaboratively in a team setting, with positive, problem-solving mindset and approach.
  • Utilize strong written and verbal communication skills, including speaking in front of groups.
  • Possess excellent computer, data entry, and typing skills and accuracy, and previous office administration experience is a plus.
  • Ability to work evenings, weekends, and holiday periods to meet business needs.
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