Associate Services Assistant

$19.00/ hour

This position requires you to be legally authorized to work 40 hrs / week.

Joining our Canada’s Wonderland team means you’ll play an essential role in providing exceptional guest service. 

• Provide ongoing guest service over the counter and over the phone; respond to inquiries for associates, parents, and other guests
• Complete onboarding processing duties including: preparing associate uniform files; taking photo I.D. pictures and printing Security Access Cards; assembling and distributing and/or selling uniforms
• Perform other Associate Services duties including: loaning uniform items; signing in returned items; laundry, sales transactions; promotional pass distribution; outdoor locker area and change room maintenance; front counter, foyer and patio maintenance; and aisle & file maintenance
• Perform daily opening and closing duties which include disinfecting all high-touch surfaces
• Assist with payroll- related duties such as responding to general payroll inquiries, assisting associates with setting up direct deposit, and assisting with general Kronos inquiries
• Assist with uniform inventory by maintaining cleanliness and organization of stock and advising supervisory team of low stock
• Assist with other duties as required

Some of our amazing perks and benefits:

• FREE Admission to Canada’s Wonderland and other parks!
• Earn promotional tickets for friends & family!
• 20% discount on Merchandise and at select Food locations; employee cafeteria with discounted food
• FREE and/or discounted admission to many Ontario attractions
• Work with a diverse team in a fun environment.
• Employee events with RIDES, GAMES, and FREE FOOD!

Canada’s Wonderland is home to over 300 acres of world class rides and attractions for the entire family, including a 20 acre water park. We are the ultimate destination for award-winning attractions, food, live shows, and events! We want YOU to join us in making people happy! As a member of our team, you’ll…

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
• Interact with different people of all ages and backgrounds.
• Gain skills, knowledge, and experience that will benefit in your future.

• You!
• Candidates must be a minimum age of 17
• Previous guest service related experience is an asset
• Superior verbal and written communication skills
• Individuals that demonstrate a professional manner
• Proven ability to meet deadlines and work both independently and on a team
• Candidates that are detail-oriented, highly organized and self-motivated
• Knowledge of Microsoft Word and Excel in addition to data entry skills is an asset
• Availability that includes working flexible shifts, including evenings, weekend and holidays