Job Summary:

The Operations Division is currently seeking an individual to plan, organize and supervise the safe and efficient operation of the Operations Division. The Full-Time Supervisor of Operations is responsible for developing Supervisors, Leads, and Team Members - along with scheduling, staffing, and monitoring the operation to ensure we provide our guests with an exceptional experience. While specific duties will include all departments within the Operations Division, this position will focus on the Rides Department.

Duties & Responsibilities:

• Maintaining a Guest First approach in all areas of the Rides Department and Operations Division.
• Working to continuously improve employee
• Coordinating the training of all employees in
• Coordinating the operations orientation program.
• Managing the scheduling process for the operations division.
• Ensuring departmental and park goals are achieved.
• Ensuring Guest First Standards are followed and enforced.
• Maintaining high throughput and efficiency goals.
• Handling Guest concerns.
• Ensuring all training requirements and testing procedures are adhered to.
• Ensuring all department procedures and policies are followed and enforced.
• Assist with budget preparation, monitoring, and forecasting.
• Maintain and update SOP’s and training materials.
• Maintaining continuous supervision of park rides to ensure cleanliness, safety, service capacity, and efficiency.
• Take duty shifts as assigned (including Rides Duty manager and Division Duty Manager). Must be willing and able to respond to and conduct ride evacuations.
• Other tasks and projects as assigned.

Organizational Structure:

• Reports to the Operations Manager.

The Ideal Candidate Must Possess:

• Minimum of two years’ experience in Ride Operations Supervision or Management.
• Excellent communication and presentation skills, both written and verbal.
• Strong motivational, leadership, and team building skills.
• College degree preferred, but not required.
• Demonstrated ability to accomplish goals through motivation and delegation.
• Demonstrated leadership in driving change relative to improving the Guest experience.
• Computer literacy. Significant experience in Microsoft applications.
• Good organizational skills, creative, outgoing, detail oriented, and self-motivator.
• An enthusiastic, professional, and positive Guest First attitude and enjoy working with people.
• The ability to respond to and solve Guest concerns in a timely manner.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• The ability to stay late or come in early as needed.

Six Flags Magic Mountain offers a competitive salary and benefits package, including medical, dental, vision, 401(k), life insurance and short- and long-term disability insurance. 

Interested candidates should apply online at https://jobs.sixflags.com/

Questions?  Contact:

Six Flags Magic Mountain & Hurricane Harbor

26101 Magic Mountain Pkwy, Valencia, CA 91355

ATTN: bCruz@sftp.com

FAX: (661) 255-4874

E-mail: bCruz@sftp.com

EQUAL OPPORTUNITY EMPLOYER • SIX FLAGS SUPPORTS A DRUG-FREE WORKPLACE