Information Systems Technician

Information Systems Technician

Job Type: Part- time with benefits (year- round)
Pay Rate: $16/hr.
Category: Information Technology
Location: Six Flags Fiesta Texas in San Antonio, Texas

WHAT WE PROVIDE:  

This is a part- time with benefits position at Six Flags Fiesta Texas, in San Antonio, TX. This position features competitive pay, starting at $16/hour and also comes with perks such as: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, 40% discount off merchandise for all employees, flexible scheduling with daily and weekly pay available.

WHAT YOU WILL DO:

The IT Support Specialist is responsible for performing daily maintenance and troubleshooting tasks, supporting the IT infrastructure, and assisting with hardware and software management. This position plays a crucial role in maintaining system functionality and providing exceptional support across the organization.

HOW YOU WILL DO IT:

• Conduct daily status checks on systems such as UPS, servers, firewalls, and network switches; promptly report any issues to the Information Systems Leadership or relevant support teams.
• Assist in the administration and maintenance of a Windows 10 environment, ensuring consistent performance and reliability.
• Provide courteous and timely responses to incoming support requests via phone and other channels.
• Diagnose and resolve issues with computers, telephones, point-of-sale (POS) systems, and other hardware.
• Perform hardware and software installations on Windows-based PCs.
• Use Service Desk software to log, monitor, and close IT service requests, ensuring accurate documentation and efficient tracking.
• Support the administration and maintenance of phone and voicemail systems.
• Adhere to established departmental and organizational standard operating procedures and policies.
• Perform additional duties as assigned by the Information Systems Leadership team.

WHAT YOU WILL NEED:

• Must be at least 18 years of age.
• Ability to work a minimum of 30+ hours per week on a year long basis
• Valid Driver's License required
• High School diploma or equivalent is required; some college coursework is preferred.
• Detail-oriented, self-motivated, and able to work independently with minimal supervision.
• Excellent organizational and time-management skills.
• Proven ability to learn and support new hardware and software applications quickly.
• Physical ability to lift and carry up to 40 lbs.
• Knowledge of commonly used operating systems and software applications is preferred.
• Must be available on weekends and holidays.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is a Drug Free Equal Opportunity Employer.

Interested Candidates should apply online at:Careers.sixflags.com

Park Location: San Antonio, TX - Six Flags Fiesta Texas