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Operations Manager, Aquatics

Queensbury, New York

Job Category: Operations

Req ID AQUAT013412
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What's In It For You?

  • Free tickets for your family & friends
  • Comprehensive benefits package including medical, dental, vision, and 401k, Employee Stock Purchase Plan
  • Generous paid time off (Vacation, Sick Time, Holidays, Bereavement and Jury Duty)
  • Bonus eligible
  • Food & Retail discounts
  • Exclusive employee parties and events for you and your family
  • Reciprocal admission ticket program with area theme parks

Duties and Responsibilities:

  • Oversee all operational functions related to the safe and efficient operation of the Indoor and outdoor Waterparks.
  • Attend and complete a Jeff Ellis & Associates International Lifeguard Training Program (ILTP) and be certified as a lifeguard instructor.
  • Oversee scheduling to ensure proper placement and staffing levels are maintained to operate efficiently.
  • Create and maintain department budget including forecast projections from profit and loss statements
  • Enforce all policies and procedures and maintain all Six Flags and Jeff Ellis & Associates standards.
  • Coach and document team member events and discipline.
  • Handle guest complaints quickly, professionally, and effectively.
  • Maintain a clean and safe environment for guests and team members.
  • Oversee the completion of daily inspections and water quality tests.
  • Attend and participate in weekly departmental staff meetings and in-service training.
  • Train staff in accordance with Six Flags standards.
  • Report to Maintenance teams any damages or maintenance issues in a timely fashion
  • Assist in other departments at the Resort (Park & Lodge) as well as other duties assigned

Organizational Structure:

  • Reports to the Director of Operations

Skills and Qualifications:

  • Over the age of 21
  • Must be able to swim
  • Three to five years of progressive supervisor experience in aquatics and/or operations experience
  • College degree preferred.
  • Must be able to complete pre-requisites and skills required to achieve “Instructor” certification.
  • Financially sound. Analytical ability to manage a budget, forecast and predict and anticipate trends.
  • Computer literacy. Strong knowledge of all Microsoft applications.
  • Proven ability to effectively lead and coach a team with a strong motivational, team oriented approach.
  • Good organizational skills, creative, outgoing, detail oriented, and self-motivator.
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • Must be able to sit, stand, or walk for long periods of time.

Pay Range: $60,000 - $68,000 annually

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