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Front Gate/Admissions Associate

Bowie, Maryland

Job Category: Operations

Req ID FRONT013549
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Specific Duties and Responsibilities

· Welcome and greet all guests as they enter the park while accounting for tickets for each person entering.

· Operate computerized season pass system, responsible for entering guest information, taking digital photos and processing the season pass card.

· Provide superior guest service for all guests. Maintain an organized register for sale of products.

· Handle ticket and Season Pass transactions, greet guests while monitoring ingress and egress of persons entering and exiting the park.

· Photograph and enter information into a season pass database.

· Adhere to all company policies, including cash handling.

· Issue digital image photo ID cards to season pass members.

· Sell parking vouchers to guests at the Toll Plaza.

· Exhibit proper Guest Service skills at all times.

· Adhere to all park policies and procedures, while ensuring guest satisfaction and profitability of the park.

· Report to work on time, as scheduled. Follow guidelines for proper notification of sick leave and vacations.

· May be shifted to various locations, as staffing needs dictate.

· Maintain a clean and organized work area.

· Report all violations of company policy to management.

· Responsible for adhering to Six Flags’ uniform and grooming guidelines.

Reporting Structure

· Reports directly to Admissions Leads.

Minimum Requirements

· Will be required to work various shifts as project and park needs dictate, including nights, weekends and holidays.

· Excellent communication skills, both written and verbal.

· Computer literacy. working knowledge of all Microsoft applications.

· Must have the ability to stand, walk, crouch, bend, stoop, kneel and lift up to forty pounds occasionally.

· Be able to work within a team environment to accomplish common goals.

· Must be willing to take direction from managers and supervisors.

· Must have a good understanding of reading, writing, and math.

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