Will Call / Guest Relations Team Member
Austell, Georgia
Job Category: Admissions/Guest Services
Req ID 30514Overview:
Responsibilities:
Qualifications:
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This position is responsible for providing support to membership operations. Assisting with Guest complaints, handle mobile and credit/debit payments, sell appropriate park admissions media, and distribute tickets and media as applicable.
What's In It For You
- Get Paid Daily!
- Free tickets for your family & friends!
- Promotion opportunities!
- Diverse working environment
- Scholarship opportunities!
- Exclusive employee parties, events, giveaways, discounts, and more!
- Free access to Atlanta area attractions and other regional theme parks!
- Job and Career Building Skills
- Flexible scheduling
Responsibilities:
- Comply with proper debit/credit and mobile payment procedures
- Provide accurate information to Guests and assist Season Passes and Membership holders.
- Utilize POS system and season pass administration system to sell tickets and look up season pass and membership information.
- Handle various ticket transactions with and without coupons.
- Ensure guest safety and satisfaction during their visit to Six Flags.
- Resolve Guest concerns that may arise daily
- Ensure standards of performance for all areas within their responsibilities are met.
- Ensure that image, cleanliness, and courtesy standards requirements are met.
- Other duties as assigned.
Pay Rate: $11.50/hr.
Qualifications:
- At least 18 years of age
- Must react well in stressful situations and emergencies.
- Able to work efficiently in a fast-paced environment.
- Willing to actively engage guests.
- Must have excellent customer service skills.
- Able to communicate effectively in English and/or other languages preferred, including the ability to read and speak.
- Available to work flexible hours on nights and weekends.
- Be safety conscious, while also outgoing with a friendly demeanor.
- Be willing to actively engage guests.
- Fluent in More than 1 Language (Preferred, not required)