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Will Call / Guest Relations Team Member

Austell, Georgia

Job Category: Admissions/Guest Services

Req ID 30514
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Overview:

This position is responsible for providing support to membership operations. Assisting with Guest complaints, handle mobile and credit/debit payments, sell appropriate park admissions media, and distribute tickets and media as applicable.

What's In It For You

  • Get Paid Daily!
  • Free tickets for your family & friends!
  • Promotion opportunities!
  • Diverse working environment
  • Scholarship opportunities!
  • Exclusive employee parties, events, giveaways, discounts, and more!
  • Free access to Atlanta area attractions and other regional theme parks!
  • Job and Career Building Skills
  • Flexible scheduling

Responsibilities:
  • Comply with proper debit/credit and mobile payment procedures
  • Provide accurate information to Guests and assist Season Passes and Membership holders.
  • Utilize POS system and season pass administration system to sell tickets and look up season pass and membership information.
  • Handle various ticket transactions with and without coupons.
  • Ensure guest safety and satisfaction during their visit to Six Flags.
  • Resolve Guest concerns that may arise daily
  • Ensure standards of performance for all areas within their responsibilities are met.
  • Ensure that image, cleanliness, and courtesy standards requirements are met.
  • Other duties as assigned.

Pay Rate: $11.50/hr.


Qualifications:
  • At least 18 years of age
  • Must react well in stressful situations and emergencies.
  • Able to work efficiently in a fast-paced environment.
  • Willing to actively engage guests.
  • Must have excellent customer service skills.
  • Able to communicate effectively in English and/or other languages preferred, including the ability to read and speak.
  • Available to work flexible hours on nights and weekends.
  • Be safety conscious, while also outgoing with a friendly demeanor.
  • Be willing to actively engage guests.
  • Fluent in More than 1 Language (Preferred, not required)
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