Admissions Managerial Supervisor
San Antonio, Texas
Job Category: Operations
Req ID ADMIS013472Admissions Managerial Supervisor
Job Type: Full- Time
Pay Rate: $20.00/hour
Category: Operations
Location: Six Flags Fiesta Texas in San Antonio, Texas
WHAT WE PROVIDE:
This is a Full-Time, year-round position at Six Flags Fiesta Texas, in San Antonio, TX. It features an hourly rate of $20/hour with a generous benefits package which includes Medical, Dental, Vision, Paid Time Off (Vacation, Sick Time, Holidays, Bereavement, and Jury Duty), 401K with matching, disability and other insurance benefits. Also included are perks such as park memberships, free entry to any Six Flags Park, additional complimentary tickets for friends and family, discounts on food and merchandise, weekly pay and much more.
WHAT YOU WILL DO:
As an Admissions Operations Managerial Supervisor at Six Flags Fiesta Texas, you'll lead the daily operations of key areas, from toll plazas to guest services, ensuring a smooth and efficient guest experience. You'll drive team performance, manage ticket and pass sales, and oversee staff training and scheduling to meet operational goals. Join our team and be the gateway to excitement, as you help guests step into a world of thrills and unforgettable memories!
HOW YOU WILL DO IT:
- Leadership: Act as the Admissions Manager on Duty, making major operational decisions and ensuring smooth operations across all Admissions areas (toll plaza, front gate entry, and guest services).
- Budget Management: Adhere to and enforce operating expense budgets.
- Guest Experience: Prioritize guest needs to deliver an outstanding experience.
- Team Development: Foster a positive work environment while holding supervisors and team members accountable for attendance, performance, cleanliness, and meeting departmental goals.
- Sales Operations: Support ticket and pass sales while ensuring the team meets sales objectives.
- Guest Correspondence: Assist with Salesforce cases, ensuring timely and appropriate responses.
- Training: Collaborate with the training supervisor to ensure team members are properly certified and equipped for success.
- Scheduling: Work with the scheduling supervisor to maintain adequate staffing levels for daily operations and special events.
- Collaboration: Work closely with supervisors, team members, and department heads to advance departmental initiatives.
- Park Standards: Uphold all park standards for safety, friendliness, cleanliness, and efficiency.
- Event Awareness: Stay informed about park-wide events and assist as needed.
WHAT YOU WILL NEED:
- Must be at least 18 years of age
- Must possess a valid Driver’s License
- Ability to work a flexible schedule and varied shifts including holidays and weekends
- Working knowledge of Microsoft office
- Excellent written and verbal communication skills
- Possess the ability to work independently and manage high level tasks and projects
- Commitment to the “Guest First” philosophy
- Previous supervisory experience preferred
- Salesforce experience preferred
OTHER NOTES:
- May perform other duties beyond scope of above as necessary to support the park as a whole.
- Reports to the Full-Time Admissions Supervisor.
Factors | Substantiating Data |
| Education | GED or High School Diploma |
| Experience | Supervisory experience preferred. Salesforce experience preferred. |
Complexity of Duties | Responsible for departmental oversight and direct supervision of supervisors and associates, requiring strong organizational and problem-solving skills. |
| Supervision | Must be able to effectively and independently complete tasks, while directly supervising supervisors and associates and overseeing a large team. Reports to the Full-Time Admissions Supervisor. |
| Errors/Safety | Must maintain high attention to detail to ensure guest safety, regulatory compliance, and operational integrity across the Admissions Department. |
| Contact with Others | Frequent interaction with team members, guests, corporate partners, and vendors to achieve business and guest experience goals. |
| Confidential Data | Handles sensitive financial, personnel, and guest-related information that must be managed with integrity and discretion. |
| Visual and Mental Demand | Requires normal visual and strong attention to detail, mental focus, and situational awareness, especially in fast-paced environments and when making data-driven decisions to enhance park revenue. |
| Physical Demand | Requires regular physical activity, including walking throughout the park, standing for extended periods, and lifting and carrying up to 25 pounds. Must move between various indoor and outdoor locations in all weather conditions. |
| Working Conditions | Works both indoors and outdoors in varied weather conditions; may require work during weekends, holidays, and extended hours based on park operating schedule. |
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is a Drug Free Equal Opportunity Employer.
Interested Candidates should apply online at:Jobs.sixflags.com
Park Location: San Antonio, TX - Six Flags Fiesta Texas
