Rides & Aquatics Operations Supervisor (Full-Time, Salaried)
Austell, Georgia
Job Category: Operations
Req ID RIDES013478Six Flags Over Georgia is seeking a dynamic and detail-oriented person to join our Operations division as an Operations Supervisor. This position is directly responsible for managing the daily functions of the Aquatics and Rides departments to ensure that all Safety and Guest Service standards are upheld to the highest level.
Key Duties and Responsibilities:
- Supervise operational functions related to the safe and efficient operation of the park and assigned areas.
- Ensure 100% compliance with all standard operating procedures as they relate to Six Flags standardization and/or Federal or State guidelines.
- Monitor and ensure compliance with all relevant aspects of the Ellis and Associates, Corporate Safety, and Health Compliance Programs.
- Responsible for enforcing all Six Flags Over Georgia and state labor rules and laws, particularly noting those pertaining to minor labor times.
- Develop and administer departmental policies and procedures.
- Consistent review and monitoring of Guest Service Satisfaction (GSS), throughput, and operations/maintenance downtime.
- Oversee and assist with the setup and winterization of attractions and structures.
- Recruit and hire seasonal employees to ensure proper staffing levels.
- Oversee training programs of seasonal staff within the Aquatics and Rides departments.
- Meet with the Park and Maintenance duty manager daily to ensure downtime codes are documented appropriately.
- Will function as Operations Duty Manager and Park Duty Manager as assigned.
- Support any special projects and events planned by Marketing, Sales, Revenue or other departments, such as press/media events, previews, promotions, commercial shoots, etc. as assigned.
- Monitor department team member voice survey scores and assist in the development of initiatives to address areas of needed improvement.
- Work with the Manager to develop and track annual labor and operating budgets and business plans.
- Perform all other duties as assigned by Park leadership.
Salary Range: $50,000 - $55,000
Reporting Structure:
- Reports directly to the Operations Manager.
Minimum Requirements:
- Three years of management and/or supervisory experience in theme park operations.
- Will be required to maintain a current Ellis & Associates instructor license.
- Candidate should be detail-oriented and able to manage multiple tasks.
- Possess and demonstrate a positive and professional image.
- Ability to stand, walk, crouch, bend, stoop, kneel, and lift up to fifty pounds occasionally.
- Will be required to work various shifts as project and park needs dictate, including nights, weekends, and holidays.
- Must be able to demonstrate excellent communication and interpersonal skills.
- Must possess adequate correctable eyesight for near/far/depth perception.
- Ability and willingness to climb and tolerate heights and open spaces as in climbing tall ride lifts.
- Demonstrate strong leadership and motivational skills.
- Computer literacy with proficiency in all Microsoft Office applications.
- Possess a valid driver’s license and a clear driving record.