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National Support Center Rep

PARK

Six Flags Corporate Office

LOCATION

Arlington , Texas

JOB TYPE

Part-Time

CATEGORY

Administrative

Summary: The Six Flags National Support Center is the go-to resource for our guests. The purpose of this position is to provide fast, friendly, out-going service to members at all Six Flags properties. Support Center Representatives will engage with guests from all across the country! 


 


Availability: 



  • Applicants MUST be available to work shifts from 8 AM - 5 PM OR 11 AM - 8 PM.

  • Minimum availability of Three shift per week, Saturday and Sundays required.

  • This is NOT a remote position. 

  • Applicants MUST be 18+ years of age.


 


You'll contribute to our mission by:



  • Supporting the Six Flags Mantra - Friendly, Clean, Fast, and Safe Service

  • Talking with guests and answering questions regarding park policies and procedures

  • Resolving guest complaints and concerns in a friendly and professional manner


 


You'll do it with your:



  • Proficiency in computer skills in Microsoft Office and Windows OS are required

  • Basic to intermediate Salesforce's experience

  • Ability to communication via phone, chat and email to resolve concerns

  • Strong work ethic, attention to detail, and a commitment to safety

  • Ability to interact in a professional and positive manner

  • Problem-solving skill

  • Excellent written and verbal communication skills

  • Sense of urgency and fun

  • Friendly, outgoing personality, and ability to address guest concerns with empathy

  • Ability to read, speak, write, and understand the English language