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Hurricane Harbor Rockford


Cherry Valley , Illinois





Essential Duties and Responsibilities:

  • In-Park Duties and Responsibilities

    • Solve and handle Guest challenges with a “Can Do” attitude and efficient customer service.

    • Interact with Guests on a one on one basis or in large groups and maintain professionalism.

    • Communicate and enforce all rider requirements and restrictions.

    • Must be able to deliver friendly and informative announcements to our Guests in small and large groups.

    • Responsible for the proper and safe operation of rides and attractions.

    • Respond to emergency situations in a professional and efficient manner with a teamwork approach.

    • Maintain a clean work area to promote a safe working environment and help eliminate hazards.

    • Maintain park cleanliness throughout the day and responsible for end of night cleaning tasks.

  • Certification Requirements

    • Must be able to achieve certification as a Special Facilities Lifeguard, paid training provided after hire.

    • Responsible for maintaining all rescue skills at a “test-ready” level.

    • Must be able to swim a minimum of 200 yards non-stop.

    • Must be able to retrieve a 10lb. brick from a minimum 6 feet/maximum 10 feet of water.

    • Must be able to tread water for 2 minutes without the use of hands or arms.

    • Must be able to exit out of a pool without using a ladder.

  • Team Member Expectations

    • Complete a minimum of 4 hours of in-service training a month.

    • Maintain proper grooming and uniform guidelines at all times.

    • Follow and enforce all park policies and procedures in a fair and consistent manner at all times.

    • Must have strong teamwork skills and the ability to work well with others.

    • Excellent communication skills to interact effectively with Guest, other Team Members, and leadership.

    • Ability to handle multiple projects, while paying close attention to details.

    • Willing to perform Shallow Water Lifeguard and Water Attendant duties and responsibilities.

Skills and Qualifications:

  • Must be at least 16 years old.

  • Able to work a minimum of 30 hours per work, varied shifts, including days, nights, weekends, and holidays.

  • Attend all mandatory certification courses, in-service trainings, and meetings.

  • Maintain all job requirements in all weather conditions including, but not limited to heat, cold, sun, rain, and wind.

  • Willing to stand in and move through water for periods at water depths from 0 to 6 feet.

  • Cannot have a fear of heights.

  • Able to climb multiple levels of stairs throughout the day.

  • Able to work efficiently in a fast-paced environment.

  • Stand and walk a minimum of 7-10 hours a day over various surfaces.

  • Able to continuously kneel, use hand-eye coordination, maintain a minimum of 20/25 vision or have 20/25 corrected vision.

  • Able to continuously pull, push, and hold tubes, rafts, and mats.

  • Lift and carry a minimum of 50 lbs. for a minimum of 25 feet over various surfaces.